Privacy Policy

Myne Inc. ("Myne," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Display name (optional)
• Authentication credentials
• Profile information you choose to provide

Inventory Data

When you use Myne to catalog your belongings, we collect:

• Photos you upload of your items
• Item names, descriptions, and categories
• Estimated values and purchase information
• Location assignments (room, property, container)
• Tags and custom fields you create

AI Processing Data

To provide AI-powered item identification, we process your photos using third-party AI services for image recognition and product identification. These services process images to identify products and do not retain your images beyond the processing session. We do not use your images to train AI models.

Subscription & Payment Information

If you subscribe to a paid plan, payment processing is handled by the Apple App Store (iOS) or Google Play Store (Android). We receive subscription status information (active, expired, cancelled) but do not have access to your payment card details or financial information. For billing inquiries or refunds, please contact Apple or Google directly through their respective app stores.

Usage & Analytics Data

We automatically collect:

• Device information (model, OS version)
• App usage patterns and feature engagement
• Error logs and crash reports
• Subscription tier and usage metrics (item counts, AI scan usage)

How We Use Your Information

We use the information we collect to:

• Provide and maintain the Service
• Process AI identification of your items
• Sync your inventory across your devices
• Manage your subscription and enforce plan limits
• Send service-related communications
• Improve our AI recognition accuracy
• Detect and prevent fraud or abuse
• Comply with legal obligations

Data Storage & Security

Your data is stored securely using industry-standard cloud infrastructure with encryption in transit (TLS) and at rest. We implement security best practices including secure authentication, access controls, and regular security reviews. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information.

Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Third-party services that help us operate the Service (cloud hosting, AI processing, subscription management)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Your Rights

Depending on your location, you may have the right to:

• Access and download your personal data
• Correct inaccurate information
• Delete your account and associated data
• Export your inventory data
• Opt out of marketing communications
• Withdraw consent for data processing

To exercise these rights, please contact us at hello@getmyne.app.

Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes. Anonymized analytics data may be retained indefinitely to improve the Service.

Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in the United States and other countries where our service providers operate. These countries may have different data protection laws than your country of residence. By using the Service, you consent to such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: